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Toke Rewards Program

Love your skin. Get rewarded for it.

Earn 1% back on every order as Toke Rewards credit — plus credit for every empty you return — and put it towards your next glow-up. Free to join, automatic for every account.

  • Earning on orders: live(live)
  • Spend at checkout: live(live)
  • Green Loop returns: live(live)

At a glance

The whole program in five numbers

back on every eligible order, as credit
1%
balance to start spending
₦2,000
of an order’s products you can pay with credit
30%
life of each credit, with a reminder 30 days before
12 months
to join — every Toke account is a member
Free

How it works

Four steps. No points maths.

Toke Rewards is credit in naira, not points to convert. ₦1 of credit takes ₦1 off.

  1. Step 1: Join free

    Create an account— that’s it. You’re in, with no card, no fee and no forms.

  2. Step 2: Shop as usual

    Signed in, every order on tokecosmetics.com earns 1% back on the products you pay for.

  3. Step 3: Watch it land

    Credit appears as pending once your payment is confirmed, and becomes yours to spend 14 days later.

  4. Step 4: Spend it

    From ₦2,000, tick “Use my Toke Rewards” at checkout and it comes off your products.

Ways to earn

Two ways to fill your wallet

Live now

Shop — 1% back

Every order you place on tokecosmetics.com while signed in earns credit on what you pay for the products.

  • Worked out after combo savings, referral discounts and any credit you used — you earn on what you actually pay.
  • Delivery fees and VAT don’t earn.
  • Pending from the moment your payment is confirmed; spendable 14 days later.
  • Shown on your order confirmation email and in My account → Toke Rewards.
Live now

Return your empties

Through the Toke Green Loop, bring your clean, empty Toke packaging to one of our stores and earn a fixed naira amount for each item — while keeping plastic out of landfill.

  • From ₦6.20 to ₦260 per item — every item has its own fixed amount.
  • Credited on the spot at the counter, with a GL- reference for each return.
  • Spendable straight away — no waiting period.
  • Quote your account email, phone number or Toke ID at the counter.

Earnings calculator

See what your next order earns

The product total, before delivery.

You'd earn about (1% back)
₦250
Ready to spend 14 days after payment is confirmed.
Orders like this to reach ₦2,000
8
Most credit could take off this order (30%)
₦7,500

An estimate. Real credit is worked out on what you actually pay for the products — after discounts, excluding delivery and VAT — and rounded to the nearest naira.

The life of your credit

From order to glow-up

Every credit follows the same path. Green Loop credit skips the waiting period and is available the moment it’s recorded.

  1. Order paid

    Your payment is confirmed and the credit is calculated.

  2. Pending · 14 days

    Visible in your account, not yet spendable — the window in which an order can still be cancelled or refunded.

  3. Available

    Yours to spend once your balance reaches ₦2,000.

  4. Reminder · 30 days before

    We email you before any credit runs out, with the date.

  5. Use within 12 months

    Each credit lasts this long from the day it became available. Unspent credit then expires.

Spending your credit

One tick at checkout

On the review step of checkout you’ll see your balance and a single checkbox. Tick it, and the order total updates before you pay.

  • ₦2,000 to start

    Spending opens once your available balance reaches ₦2,000. Pending credit doesn’t count yet.

  • Up to 30% of your products

    Credit comes off the products in your order, after any other discount. The rest you pay as usual.

  • Not on delivery

    Delivery is always paid in full; credit applies to products only.

  • Set aside, never lost

    Credit used on an order you haven’t paid for yet is held for that order, and comes back if it’s cancelled or never paid.

  • Signed in, in naira

    Spend while signed in to your own account, on orders paid in naira.

  • Stacks with savings

    Use it alongside combo prices and referral discounts — it’s applied last.

Checked out as a guest?

Your order can still earn

Create an account with the same email address you used at checkout and verify it within 90 days of your order. Your paid guest orders are added to your new account and credited automatically.

Questions

Everything you might ask

What is the Toke Rewards Program?

Our thank-you for shopping with us. Every eligible order earns 1% back as Toke Rewards credit — real naira value held in your Toke account — and you can earn more by returning empty Toke packaging through the Toke Green Loop. Your credit then comes off a future order.

How do I join? Does it cost anything?

Create a free Toke Cosmetics account. That's it — there is no separate sign-up, no card and no fee. Every customer account is in the program automatically.

How much do I earn?

1% of what you pay for the products in an order, rounded to the nearest naira. It is worked out after any discount or referral saving and excludes delivery and VAT. Spend ₦50,000 on products and you earn about ₦500.

When can I use the credit I earn?

Purchase credit shows as "pending" the moment your payment is confirmed and becomes available 14 days later. The wait covers the window in which an order can still be cancelled or refunded. Green Loop credit is available immediately.

How do I spend my credit?

At checkout, on the review step, tick "Use my Toke Rewards". Your credit comes off the products in your order — up to 30% of them — and you pay the rest as usual. It can't be used on delivery.

Why is there a ₦2,000 minimum?

You can start spending once your available balance reaches ₦2,000. Below that, your credit keeps building up — nothing is lost, and every order and every return adds to it.

Do I earn on an order I pay for partly with credit?

Yes — on the part you pay for. Credit spent on an order is not itself earned on again, but the rest of the order earns as normal.

Can I use Toke Rewards with a discount or a referral code?

Yes. Credit works alongside combo savings and referral discounts. It is applied last, to what is left of the product total, within the 30% limit.

Does my credit expire?

Each credit is valid for 12 months from the day it becomes available. We email you 30 days before any of it expires, and when you spend, the credit closest to expiring is used first.

I placed an order as a guest. Can I still earn?

Yes. Create an account with the same email address you used at checkout and verify it within 90 days of the order. Your paid guest orders are then credited to your new account automatically.

What happens if my order is cancelled, refunded or not paid?

Credit earned on a cancelled or refunded order is removed (in part, for a partial refund). Credit you used on an order that is cancelled, refunded in full or never paid comes back to your balance.

Do purchases in a Toke store or from a stockist earn credit?

Purchase credit is earned on orders placed on tokecosmetics.com. You can still earn in our stores by returning your empty Toke packaging through the Toke Green Loop.

I don't live in Nigeria. Can I take part?

Toke Rewards currently runs on naira orders. Orders paid in pounds, dollars or other currencies don't earn or spend credit for now — we'll announce it if that changes.

Can I cash out or transfer my credit?

No. Credit has no cash value, can't be withdrawn or sold, and can't be moved to another person's account. It is a discount on your own future Toke orders.

Where can I see my balance?

Sign in and go to My account → Toke Rewards. You'll see what is available, what is pending, anything expiring soon, your Toke ID and every credit and debit, with the order it came from.

Still unsure? Contact usand we’ll help.

The small print

Program terms

Read the full terms
  1. Toke Rewards is free and open to every customer with a Toke Cosmetics account. Staff accounts don’t take part.
  2. Purchase credit is earned on orders placed on tokecosmetics.com and paid in naira. Orders placed by phone, in store, through a stockist or in another currency don’t earn purchase credit.
  3. Credit is earned on the amount paid for products after discounts and credit used, excluding delivery and VAT, at the rate shown on this page when the order is paid (currently 1%). The rate on an order never changes after it’s paid.
  4. Purchase credit is pending for 14 days after payment and is removed, wholly or in part, if the order is cancelled or refunded.
  5. Each credit is valid for 12 months from the day it becomes available. We email a reminder 30 days before credit expires; the credit closest to expiring is spent first.
  6. Credit can be spent once the available balance reaches ₦2,000, on up to 30% of the products in a naira order, and not on delivery.
  7. Credit has no cash value. It can’t be withdrawn, sold, or transferred to another account, and it can’t be exchanged for cash on a refund.
  8. If a reversal leaves your balance below zero (for example, credit was spent and the order that earned it was later refunded), new credit pays that back first.
  9. We may pause an account’s rewards where we see misuse; contact us and we’ll review it. Paused credit doesn’t expire while it’s paused.
  10. We may change the rates, minimums and rules for future credit with notice on this page. Credit already in your wallet keeps the amount and expiry date it was given.
  11. Questions or a credit that looks wrong? Email support@tokecosmetics.com or call +234 813 019 3227 with your order number or GL- reference. Green Loop returns have their own rules on the Toke Green Loop page.

Your next order could pay you back

Shop your favourites signed in and watch your credit grow — every naira counts towards your next glow-up.